Terms & Conditions of Us

Ordering and Payments:

You can pay with any major debit card, Master card or Visa credit card. Please make sure your email address is correct and your mailbox is working properly, as all order confirmations are sent to that email address.

Here’s a legal bit we have to include any contracts or agreements formed between you and us by means of this website shall be governed and construed according to law and any disputes or proceedings shall be subject to the exclusive jurisdiction of the U.S.A courts.

Please note in particular that:

We do our best to make sure all details (including prices) displayed on this web site are correct and up to date, but we have to point out that we cannot be held responsible for their accuracy. Please make sure that, prior to placing an order; you’ve checked all the relevant details about the products you’ve chosen in case any of these details have changed since you last visited us online.

All products displayed on this web site are subject to availability.

All prices are inclusive of VAT (but they may or may not include delivery.

Your payment card will be debited immediately (our bank manager made us put this bit in).

No statement on our web site shall be deemed to affect the statutory rights of a consumer which cannot be excluded or restricted by law (so that’s alright, then).

Any purchase where points have been used the points are non-refundable.

Cancellation:

You can cancel your order within seven working days of receipt of the goods (of course, we’d rather you didn’t, but you have a legal right to do this under something called the distance selling regulations). Any purchase which includes reward points/ promo codes/ special offers, at the time of cancellation, used reward points/ promo codes/ special offers is non-refundable.

Privacy and Data Protection:

This lot will hopefully put your mind at rest. We’re sorry for the legalistic tone, but it seems the best way to make everything as clear as possible.

About us:

The information you provide us will be held by USBD MULTINATIONAL INC. and not by any third parties.

Use of your information:

The information you provide on this site may be held and used by us for any of the following purposes:

1- Order processing

2- Administration of customer’s orders and/or accounts

3-Dealing with enquiries or complaints

4- Crime and fraud prevention

5- Marketing our products and services generally or (subject to any objection or preference you may indicate when submitting your personal details to us via our site) for sending information to you about our products from time to time

In addition, we may use information about you provided by credit reference agencies to help us make credit decisions and to prevent fraud.

Disclosures of your information:

We will not disclose your information to any other companies other than those belonging to the same group of companies. We may disclose your information to credit agencies and to other people in relation to enquiries concerning the prevention and detection of fraud or crime or the apprehension or prosecution of offenders or as may be required by law or legal proceedings.

Discounts and Offers:

Please note that the discount percentages displayed are rounded off figures. Discount cash offers always require a minimum spend amount except stated otherwise.

Please note; discounts cannot be applied after you have made your purchase. To claim your discount please makes sure you enter your discount at checkout, we cannot refund your discount amount in retrospect after you have made your purchase.

Competitions:

Employees of USBD MULTINATIONAL INC. their immediate families, press, agencies, sponsors and commercial partners or any other persons directly or indirectly connected with the competition are not eligible to enter any competition. Unless otherwise specified, no person may enter a competition more than once. You may not enter a competition if, on the date it is announced, you do not conform to the required profile of entrant. For example a competition may be limited by age. Unless otherwise stated you must be at least 18 years old, and if requested to do so, provide proof of your age. You must provide personal details as reasonably requested to do so by USBD MULTINATIONAL INC. Refusal to comply will result in disqualification from the contest. All decisions of USBD MULTINATIONAL INC. will be final and binding. No correspondence will be entered into. All entries answers must be received by USBD MULTINATIONAL INC. by the closing date specified in the competition. Answers will be entered automatically upon submission. No responsibility will be taken by USBD MULTINATIONAL INC. for any answers that are illegible, misdirected, lost for technical or other reasons or received after the closing date.
 

Shipping & Returns

Many retailers will accept returns provided that the customer has a receipt as a proof of purchase, and that certain other conditions, which depend on the retailer's policies, are met. These may include the merchandise being in a certain condition (usually resellable if not defective), no more than a certain amount of time having passed since the purchase, and sometimes that identification be provided (though usually only if a receipt is not provided). In some cases, only exchanges or store credit are offered, again usually only without a receipt, or after an initial refund period has passed.[1] Some retailers charge a restocking fee for non-defective returned merchandise, but typically only if the packaging has been opened.[1]

While retailers are not usually required to accept returns, laws in many places require retailers to post their return policy in a place where it would be visible to the customer prior to purchase.[2]

In certain countries, such as Australia, consumer rights dictate that under certain situations consumers have a right to demand a refund.[3] These situations include sales that relied on false or misleading claims, defective goods, and undisclosed conditions of sale.

There are various reasons why customers may wish to return merchandise. These include a change of one's mind (buyer's remorse), quality of the merchandise, personal dissatisfaction, or a mistaken purchase of the wrong product. For clothing or other sized items, it may be a lack of a correct fit. Sometimes, there may be a product recall in which the manufacturer has requested (or been ordered) that the merchandise be brought back to the store. Also, gift receipts are offered sometimes when an item is purchased for another person, and the recipient can exchange this item for another item of comparable value, or for store credit, often on a gift card.[4]

Economic impact
In the US, an estimated 8–10% of in-store sales is returned whereas online sales may result in 25–40% returns. In Asia and Europe, less than 5 percent of purchases are returned.[5] US shoppers returned $396 billion worth of purchases in 2018 – brick-and-mortar and online, according to the National Retail Federation (NRF).[6] To fight high return rates in e-commerce, realistic product visualization is needed. Next to imagery and video content, 3D technology like augmented reality and virtual reality, but also simply 3D in the browser can enhance the shopping experience and lower return rates.[7]

Issues

FAQ

Frequently Ask Questions
Q. How much do deliveries charge?

For order up to Tk.199, Delivery Charge is Tk.60
For order up to Tk.499, Delivery Charge is Tk.25
For order up to Tk.998, Delivery Charge is Tk.20
For order Tk.999 or above, Delivery Charge is FREE!!

Q. What is your delivery area?

Inside Dhaka Metropolitan Area

Q. How can I contact you?

You can call us +8809611848484 or +8801999848484 Or Inbox us in Facebook or Messenger to contact with us.

Q. How does the site work?

You can browse the site (ghorebazar.com) or use our search engine to find your desired products. Then you can cart your desired product(s) for submitting your order through your mobile number to get 4 digit PIN code. After submtting your delivery location & time and payment mode, our Customer Care Officer will contact you over phone to confirm your order and other information which you provided to us.

Q. What are your delivery hours?

We deliver your order on or before 90 minutes from the confirmation time of your order. Delivery service open from 9 a.m. to 9 p.m. everyday. You can choose from available slots to find something that is convenient to you.

Q. How do I pay?

We accept cash on delivery and we also have card payment and Online bkash service.

Q. I can’t find the product I am looking for. What do I do?

We are always ready to hear for a new suggestions and will add an unavailable item to our inventory just for you. There is a 'Product Request' feature or Customer Care Contact number (+8809611848484 or +8801999848484) to inform us your requirement.

Q. Do you serve my area?

We are currently serving inside Dhaka Metropolitan Area

Q. What about the prices?

Our prices are our own but we try our best to offer them to you at or below market prices. Our prices are the same as the local market and we are working hard to get them even lower! If you feel that any product is priced unfairly, please let us know.

Q. How do you deliver?

We use our own logistics to deliver. Our main motto is to reach the products to your location perfectly.

Q. Why should we buy from you when I have a store nearby?

We know it is your decission but our prices are sometimes lower than other e-commerce and superstores in Dhaka city. We also carry a larger variety than the other regular e-commerce & super stores. So, we strongly hope that you will buy from us.

Q. What is your policy on refunds?

Ghore Bazar (ghorebazar.com) always here to providing best services to the customers. For any unforeseen situation, if we are not able to accomplish product(s) delivery or to provide our services, we will be informing you within 12 hours over phone or SMS. For any of our lacking, if there needed any refund, we will do it within next 7 days after as following. Calls for refunding will be processed under the following circumstances;
Unable to deliver any products or if any product(s) returned by customer against paid invoice
Please contact us at +8809611848484 or +8801999848484 if you want to return an item.

Q. Do you refund full amount if order cancelled?

While a customer cancel any paid order and ask for refund, or we (ghorebazar.com) cancel any paid order, in terms of Debit/Credit card payment of any bank or bKash/Rocket, we (ghorebazar.com) will refund the full amount from our (ghorebazar.com) end. In case of Credit/Debit card payment, the customer will get back the same amount from his/her card issuer bank. But in case of payment from bKash/ Rocket, even if ghorebazar.com refunds FULL AMOUNT that a customer paid, they (bKash/Rocket) will deduct the transaction charge (according to their company policy) before refunding it to customer.

Q. What about quality?

We are committed to ensure the quality on all supplied items. Ghore Bazar (ghorebazar.com) is not selling any self manufacturing products, despite the fact that we are looking into the quality. We never challenge for quality guaranty for any products at our own responsibility. We have trust to the manufacturer/traders/ vendor that they always assure the quality on their entire manufacturing/ supplied product.

Q. What is your discount policy?

On some special occassions, we offer special discount code or promo code which has effect on the MRP or 'naturally priced' product. An already discounted product will have no effect when a promo is applied. Let us be clear with an example. Say, maximum retail price (MRP) of product X is tk100 and product Y is tk200 and our website showing you the the same price. When we give you a promo offering 5% discount, then you may purchase the first item with tk 95 and the second item with tk190 at 5% discount. But if the second item (tk200) is given a special price tk160  200  before giving you a promo code, this means already 20% discount is given on this item. So if you apply promo, then only first item (tk100) will get 5% discount and the other item will not, as it is already a discounted item. A 'discount on discount' is not a reality in a business.